Improving customer relations
Getting Customers to Pay on Time
Written By Steve Strauss
Q: We have a clean, professional small shop. The problems we are encountering is getting our customers to pay on time when their repairs are done. Any suggestions would be appreciated. Thanks.
Phil
A: Let me begin with a sad story. ...
Read More 
Abusive Customer? Time To Get Tough
Written By Steve Strauss
Q: Our place of business has a customer who is a real pain. Unhappy with something that happened with regard to his account, he has become increasingly belligerent. He calls and yells at me and others. He threatens to take his business else ...
Read More
Sign up to Receive Email Updates!
Check back as more upcoming seminars become available.
Check back as more on demand seminars become available.
Financial Calculators 
25 calculators to help you make informed decisions about your business and finances.
