Retaining Customers
5 Ways to Build Customer Loyalty with Social Media
Written By Alerus Small Business Connect
5 Ways to Build Customer Loyalty with Social MediaSocial media connects you directly with customers ...
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Keeping Customers: Eight Essential “Must Do’s”
Written By Alerus Small Business Connect
What’s the best (as in profitable) type of customers? Without a doubt, it’s long-term cu ...
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How to Lose Business
Written By Steve Strauss
Q: Steve - What should we do with a customer who is so demanding, but who makes us a lot of money? I am inclined to tell him to take a hike.
Barbara
A: I am all for firing the too-demanding customer in the right circumstance, but it is ha ...
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Financial Calculators 
25 calculators to help you make informed decisions about your business and finances.
